It is our business to ensure total customer
satisfaction!
We are committed to providing you
with the highest quality service. Because your lawn means more to us, our
team of trained professionals will work until you are satisfied.
Changes
You must make changes the day
before your mow day to become effective.
Damages
If we damage a sprinkler head or drain cap, contact us within a week of the
damage& we will repair or replace it. If you have landscape lights, commonly
known as Malibu lights, which have exposed wiring, please advise us up
front.
Complaints
If our work is not satisfactory, or you think we did not show up, we do not
give credits, but we will send the crew back to re do without additional
charge, either the same day or the next day if you will call or email a
short courteous request! However, we must know within 24 hrs of the
service. If you do not notify us in 24 hours, we consider the work
satisfactory for that trip & we will talk to the crew about your complaint
for the next trip.
